Booking terms
These terms apply to treatments you book with PaoLash, including bookings made through Fresha. They sit alongside your rights under Irish consumer law and do not affect them.
Last updated 24 October 2026
Booking & deposits
A €20 non-refundable deposit secures your appointment and is deducted from your salon balance. Please arrive on time; after 10 minutes, a €10 late fee or cancellation may apply.
Your first appointment
New clients need a patch test up to 48 hours before their appointment. Arrive without eye makeup, mascara, oils, strip lashes or lash glue. A cleaning fee may apply if removal is needed.
Changing your appointment
Please cancel or reschedule at least 48 hours in advance. Late changes may require full payment before another booking.
Prices
Current prices are shown when you book on Fresha. If you would like a firm price before your appointment, just ask us.
Photos
We only photograph your lashes for our website or social media with your permission. Saying no never affects your treatment.
If something is not right
If you are unhappy with your treatment, please tell us as soon as possible by phone, WhatsApp or email so we can look at it with you.
Nothing in these terms affects your statutory rights under Irish consumer law, including the Consumer Rights Act 2022. The Competition and Consumer Protection Commission explains those rights.
Contact
PaoLash Lounge & Academy, 6 St Andrew's St, 3rd Floor, Dublin 2, D02 VW40. Call 083 811 9207, message us on WhatsApp or email paolashacademy@gmail.com.